Amazon


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GRYt case study

BRAND OVERVIEW

Washburn Ventures LLC is a U.S.-based eCommerce company specializing in private-label consumer products sold primarily on Amazon under the brand GRYT. The brand offers smelling salts formulated for athletes, designed for peak impact with a carefully balanced concentration that delivers bold, powerful moments—providing exactly what athletes need to conquer their challenges.

Trusted by elite athletes for long-lasting potency, a strong mint scent, and a tested, optimized formula, GRYT emphasizes performance and reliability. The company focuses on quality-driven products, supported by optimized Amazon listings, compliant sourcing, and strong brand integrity.

ehp consulting group services

  • End-to-end Amazon listing reinstatement support

Challenges

Several critical challenges:

  • Amazon listing deactivation for ASIN B0FFC55WJR
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  • Lack of clear communication from Amazon regarding the exact violation trigger
  • Risk of prolonged suppression or permanent removal
  • Revenue interruption and reduced account performance metrics
  • Need to ensure full compliance without admitting incorrect fault

Without a precise and policy-aligned response, the listing risked remaining inactive or escalating to broader account-level enforcement.

our goals

  1. Successfully reinstate ASIN B0FFC55WJR
  2. Clearly identify and address the root cause of the enforcement
  3. Demonstrate proactive compliance improvements to Amazon
  4. Prevent future listing suspensions
  5. Restore sales velocity and listing visibility

our solution

EHP Consulting Group implemented a multi-phase reinstatement strategy:

1. Root Cause Investigation

  • Conducted a full audit of the affected listing
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  • Identified policy inconsistencies that likely triggered enforcement

2. Customized Plan of Action (POA)

  • Drafted a concise, professional, and Amazon-compliant POA
  • Clearly separated Root Cause, Corrective Actions, and Preventive Measures
  • Avoided vague language and ensured accountability without over-admission
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3. Corrective Measures Implemented

  • Listing content adjustments to align with Amazon policies
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  • Internal compliance checklist created for future uploads
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  • Documentation standards reinforced

4. Strategic Appeal Submission

  • Submitted the appeal through the correct Amazon channel
  • Ensured tone, structure, and content matched Seller Performance expectations
  • Monitored case progress and prepared escalation-ready responses

the impact

  • ASIN B0FFC55WJR successfully reinstated
  • Listing returned to active status
  • Sales operations resumed without further penalties
  • Improved internal compliance processes for Washburn Ventures LLC
  • Reduced risk of repeat enforcement


The reinstatement restored brand momentum and reinforced the seller’s long-term compliance strategy on Amazon.

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