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What to Expect When You Sign with EHP Consulting Group
At EHP Consulting Group, we pride ourselves on delivering specialized, personal, and consistent service that actually drives results. When you partner with us, here’s what you can expect:
- A Dedicated Consultant - You’ll be assigned your own personal consultant who is part of a larger, specialized team. No “jack-of-all-trades” here—each task is handled by an expert in that area. Your consultant will be your main point of contact and will be available 24/7 for any urgent matters.
- Clear Weekly Communication - Expect a consistent rhythm of communication.
-Monday: You'll receive your weekly goals.
-Friday: You'll get a recap of what was accomplished.
-Throughout the week, your consultant will send updates and stay in close communication to ensure all tasks are moving forward.
- Experienced and Proven Team - With over 5 years in business and thousands of clients managed, our systems are refined, our processes are tested, and our people are seasoned, with many team members proudly serving for over 4 years without turnover.
- Accountability and Specialization - Unlike other agencies where one person juggles everything (often poorly), EHP operates with a team-based structure. Every area of your account—from product research to brand protection to logistics—is handled by specialists. This ensures tasks are completed correctly, efficiently, and with care.
- We Genuinely Care - We don’t just manage accounts—we build partnerships. Your success is our priority, and we work hard to prove that in every interaction.
FAQ:
1.) What are the next steps?
Within 24 hours, our consultant will reach out to you, gain access to your account, and provide you with the next steps. Note, our consultants work Monday - Friday.
2.) How often will I hear from my consultant?
Two or more times per week.
- Every Monday, your consultant will email the week's goals.
- Throughout the week, you should receive updates regarding the goals and progress.
- Every Friday, your consultant will send you the goals that have been met for the week.
3.) How do I request a meeting with my consultant?
Kindly email or text your consultant.
- The consultant's phone number will be in their email signature, as well as their hours of operation.
4.) What if my consultant is not meeting my standards?
Please email [email protected] if your consultant is not meeting your expectations. After this, we can assign you a better consultant that meets your needs.
5.) Is there anyone available 24/7 and on weekends?
Our customer service team works around the clock. While they do not work 24/7 they do work 7 days per week. Feel free to email them via [email protected]
6.) What if I need more communication?
We recommend scheduling a recurring weekly meeting with your consultant to stay up-to-date with tasks.
7.) Where is my consultant's cell phone number?
It is located in their email signature.
8.) Will my consultant fully analyze and create a strategy/phase plan specific to me?
Yes, consultants do this right when you are onboarded. Feel free to ask them if they did a strategy/phase plan/timeline that you can review.
Contact EHP Consulting Group today!
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