Customize how your FBA returns are graded for resale

You can now provide your own criteria for how we evaluate your Fulfillment by Amazon (FBA) customer returns for resale.

With customized grading, you tell us what "sellable as new" means for your products, including when items can be restored to new or when to sell them as used.

We use your input as guidance during grading, so outcomes better reflect your brand's standards. Your input works alongside programs such as Grade and Resell to help you recover value from returned inventory.

With customized grading, you can:

• Submit criteria by category: seal and packaging, included accessories, product authenticity indicators, device capabilities, and other requirements
• Apply rules to specific ASINs, your entire catalog, or a CSV upload
• Set instructions for restoring items to new or reselling them as used, including used-price percentages by condition

We use your input as guidance when grading returns for the ASINs each rule covers, alongside the standard process. ASINs that aren't covered by a rule continue to use our default grading process.

To get started, go to your Customized grading settings.

To learn more, go to Customized grading.