Stop Fake Products on Walmart: How to Contact Walmart Seller Support – FAST

If you’re a Walmart Seller trying to make money on Walmart, dealing with fake products or listing issues can be a significant headache. Whether you need help selling on Walmart, support with Walmart advertising, or fast counterfeit removal, knowing how to reach Walmart Seller Support effectively is key. In this step-by-step guide, we’ll show you how to contact Walmart Seller Support the fastest way possible—and get real results.

Video Tutorial:

Step 1: Log In to Your Walmart Seller Center Account

To get started, head over to Walmart Seller Center and log in with your credentials. Once you’re in, look at the top right corner of the dashboard.

Click on the “Help” or “Contact Support” button – this is your direct line to Walmart Seller Support.

Step 2: Open Multiple Cases (The Right Way)

Walmart support can be slow, so you need a system that increases your chances of getting a response fast.

Here’s how:

Open a support ticket with this simple message: “Hi, please reinstate [Item ID].”
Open a second case on a new tab with slightly different language: “I need you to reingest [Item ID].”
Open a third ticket again with varied wording: “Kindly republish [Item ID].”

These slight variations target different Walmart teams, like the compliance, infringement, or unpublished error departments.

Step 3: Select Different Support Categories

To avoid having your cases bundled or ignored, select different categories for each case:

Case 1: Select “Item Issues”
Case 2: Choose “Compliance”
Case 3: Use “Infringement”

This spreads your cases across multiple departments, boosting your chances of resolution.

Step 4: Keep It Short and Sweet

Too much detail can confuse Walmart’s system or lead to delays. Keep it simple:

State the issue
Provide the item ID
Request the action

Avoid long-winded explanations. Just get to the point.

Step 5: Follow Up and Monitor Your Cases

After submitting the cases, wait five minutes and then check your case dashboard. Follow up respectfully:

“Hi, just following up on this case. Could someone please assist with the reinstatement?”

Usually, opening multiple, well-worded cases will get at least one solid response within 24 hours—versus waiting 3-5 days for just one ticket.

Still stuck? Book a call with a Walmart Consultant at EHP Consulting Group.

Conclusion: Get Help Fast and Remove Walmart Fakes

If you’re serious about removing Walmart fakes, improving your catalog, or resolving listing errors fast, mastering how to contact Seller Support is crucial.

Work with a Florida Walmart Help team like EHP Consulting Group, trusted by top sellers for:

Counterfeit removal at Walmart
Listing reinstatements
Walmart PPC and Ads optimization
Walmart account management

Learn how to stop fake products on Walmart and grow your business today. Need help? Schedule a call with a Walmart Expert now.

Let’s conquer Walmart together! Just click here to schedule a meeting with a Walmart expert today.

Written by: Liezel Felisilda
Sponsored by: Walmart Marketplace
YouTube Channel: EHP Consulting Group on YouTube
TikTok: EHP Consulting Group on TikTok
Email: [email protected]
Phone: 925-293-3313
Date: August 1, 2025