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If you’re a Walmart seller and need to change the email associated with your Walmart Seller Center account, you’re probably running into a frustrating reality: Walmart says you can’t. According to their official documentation, your email acts as a unique ID—which means they’ve technically locked you into that email forever.
But as seasoned Walmart consultants, we’ve found a workaround that works—and it’s much simpler than going through Walmart support.
Let’s break it all down. If you’re trying to make money on Walmart, understanding how to manage your Seller Center profile is just one small—but essential—step in mastering your storefront.
What Walmart Says About Changing Your Email
According to Walmart’s Seller Help documentation, your profile’s email cannot be changed. If you absolutely need to switch emails, Walmart suggests reaching out to their Seller Support Team to request assistance in creating an entirely new Seller Center profile.
That’s a major headache, especially if you’re already running live campaigns or managing Walmart PPC ads.
But don’t worry—there’s a better way.
The EHP Workaround: Add a New Admin User Instead
As a leading Walmart Consultant, we at EHP Consulting Group have helped dozens of sellers find a smarter solution that avoids unnecessary complications.
Here’s what to do instead:
- Log in to your Walmart Seller Center.
- Click the gear icon in the top-right corner.
- Navigate to Settings > User Management (People & Permissions).
- Select “Add User.”
- Add a new user with the desired email address.
- Give that user Admin permissions.
That’s it. You now have a second email with full access to your account. You can log in using this new admin and operate your store as usual.
This workaround is 100% Walmart-compliant and much faster than trying to battle through their limited support queue.
Youtube Tutorial:
Why Email Access Matters for Walmart Sellers
When you sell on Walmart, email is everything. It’s how you receive customer updates, ad reports, A+ content approvals, and alerts about Walmart counterfeit issues or account health problems. If your email isn’t working—or if you’re transitioning staff—it’s crucial to have updated access.
If you’re trying to stop fake products on Walmart, missing these communications could cost you time, listings, and money.
Need help with counterfeit removal on Walmart? Our team at EHP Consulting Group specializes in identifying and removing Walmart fakes effectively—whether you’re dealing with unauthorized sellers or knockoff products damaging your brand.
When You Should Contact Walmart
Sometimes, a workaround isn’t enough. If you absolutely need your primary email address changed (say you’re losing access to your original account), you’ll need to:
- Submit a ticket through Walmart Seller Help.
- Explain the issue clearly—technical problems, domain change, team reorganization, etc.
- Follow up persistently.
It’s not easy—but with persistence (or help from a Walmart expert), it can be done.
Need Help Managing Your Walmart Account?
Whether you’re dealing with an email update, Walmart PPC strategy, or trying to remove fakes from your listings, EHP Consulting Group has your back.
As a Walmart sales expert and Walmart advertising expert, we offer:
✅ Daily contact with Walmart support
✅ Full Walmart account management
✅ Listing optimization
✅ Advertising campaigns & Walmart Ads
✅ Walmart counterfeit removal expert support
✅ Customer service management
✅ Buy Box & Pro Seller badge consulting
Final Thoughts
Changing your email on the Walmart Seller Center website may not be officially supported—but that doesn’t mean it’s impossible. Thanks to this workaround, you can continue running your business without unnecessary headaches.
Need help scaling or solving complex problems on Walmart? Let the Walmart consultants at EHP Consulting Group handle it. Whether you’re a seasoned seller or just learning how to drive Walmart sales, we’re here to support you.
Stop fake products on Walmart.
Increase your sales.
Get expert help selling on Walmart.
🟦Let’s grow your Walmart business together.
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Written By: Ahzel P. Miral
Email: [email protected]
Website: http://www.ehpconsultinggroup.com
Number: 925-293-3313
Date Written: June 10, 2025